Privacy Policy & Data Transparency

shield_person 1. Introduction & Overview

Welcome to Know Your City (available at knowyourcitys.in). We are dedicated to empowering newcomers and urban residents across India with authentic, verified neighborhood safety data, emergency infrastructure mapping, and community relocation insights.

Your trust is paramount. This Privacy Policy outlines the types of personal and analytical information we collect, how it is used, how cookies and third-party advertising partners (including Google AdSense) operate on our platform, and how you can manage your privacy choices.

ads_click 2. Google AdSense & Third-Party Advertising Policy

We use third-party advertising services, notably Google AdSense, to serve advertisements when you visit our website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Know Your City, which are sent directly to your browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see.

Please note: Know Your City has no access to or control over these cookies that are used by third-party advertisers.

cookie 3. Cookies and Web Beacons

Like any other website, Know Your City uses 'cookies'. These cookies are used to store information including visitors' preferences, city selection, authentication session state, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

• Strictly Necessary Cookies: Essential for account authentication, login persistence, and system security.
• Preference Cookies: Remember your selected city, theme preference, and custom filter parameters.
• Analytics Cookies: Help us understand how visitors interact with neighborhood safety cards and transit tools.
• Advertising Cookies: Used by Google AdSense to serve relevant ads and prevent the same ad from reappearing.

For more detailed information on how we utilize cookies, please refer to our dedicated Cookie Policy.

database 4. Information We Collect

We collect information you provide directly to us, as well as automatically collected analytical parameters:

• Account Information: If you register or authenticate, we collect your name, email address, and hashed authentication tokens.
• Location Data: When you search for a city or use the "Detect Location" feature, your browser provides geographic coordinates to identify the relevant ward or zone. Location history is never sold or used for surveillance.
• Community Submissions & Feedback: Safety ratings, forum posts, neighborhood tips, and contact inquiries you submit.
• Log Files & Device Data: Standard internet log files including internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and number of clicks.

insights 5. How We Use Your Information

We utilize collected information to maintain and improve our urban safety services:

• To compute accurate neighborhood safety scores and infrastructure density ratings.
• To generate safe walking and transit routes in our navigation tools.
• To maintain and improve the security, performance, and reliability of our platform.
• To respond to user inquiries, technical support requests, and community feedback.
• To display non-intrusive, policy-compliant contextual and personalized advertisements.

hub 6. Third-Party Partners & Open Data

Know Your City integrates verified, open infrastructure data to provide transparent safety calculations:

• OpenStreetMap (OSM): Geodata for public safety nodes (police stations, hospitals, fire stations, lighting).
• Wikipedia API: Cultural, demographic, and historical urban context.
• Leaflet / Esri Tile Services: High-performance, open map tile rendering.
• Google Authentication: Secure OAuth login protocols.

gavel 7. Your Privacy Rights (GDPR, CCPA & DPDP)

Depending on your jurisdiction, you hold specific statutory rights regarding your personal data:

• Right to Access: You can request copies of your personal data held by us.
• Right to Rectification: You may request corrections to inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): You have the right to request deletion of your account and associated data.
• Right to Restrict Processing: You can request limitations on how your data is processed.
• Right to Opt-Out of Sale / Sharing: We do NOT sell user personal data to data brokers.

To exercise any of these rights, please contact our Data Protection Officer at privacy@knowyourcity.in or through our Contact Page.

child_care 8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Know Your City does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

contact_support 9. Contact Information & Updates

We may update our Privacy Policy periodically to reflect technological changes, legal requirements, or platform updates. Any modifications will be posted directly to this page with an updated revision date.